Playstation 5 PS5 (FIRE STARTER) DualSense Custom Upgraded Controller

Factory OEM PS5 controller upgraded for better feel and durability. Keeps the original DualSense performance while adding rubberized grips, custom-art faceplates, and tougher components — all tuned for longer sessions and cleaner style.

What’s Included

• Original OEM Core: Built from a genuine PS5 DualSense controller.
• Rubberized Grip: Enhanced comfort and handling for marathon play.
• Custom Art Faceplate: Durable, non-peeling graphic for a premium look.
• Upgraded Shell & Buttons: High-quality, non-toxic materials for improved durability.
• Fit & Finish: Tight seams, replaced screws, and a clean assembled look.
• Swap-Ready: Includes Swap Box & prepaid return label when ordered via swap.

Key Features

• Comfort Upgrade: Rubberized backing keeps hands grippy and comfy.
• Personalized Style: Custom faceplates give your controller a unique look.
• Durability: Better materials and reinforced buttons for longer life.
• Ready to Play: Tested for button accuracy, stick feel, and stable connectivity.

Compatibility & Notes

• Compatibility: Best with PS5 (full features); works with PCs, some mobile and cloud platforms (feature support varies).
• Factory Controller: Built from genuine PS5 DualSense cores — no third-party cores used.
• Swap Limit: Players Upgrade accepts up to 2 controllers per swap.
• Care: Wipe with a damp cloth; avoid harsh chemicals to protect the finish and texture.

Level up your controller with high-performance parts, adjustable trigger settings, and premium finishes — built for competitive play, fast reactions, and comfort during marathon sessions.

What’s Included

• Clicky Rapid-Fire Triggers: Micro switches and shortened travel for lightning-fast response—perfect for FPS and shooters.
• Adjustable Thumbsticks: Custom height adjustment for better comfort and precision.
• Enhanced Button Feel: Enhanced shoulder and face buttons with mouse-like tactile switches, providing quicker, more reliable actuation.
• Reduced Activation Distance: L1/R1 can fire with just a 0.5mm press; L2/R2 travel reduced by over 3.5× for faster shots.
• Premium Shell & Custom Art: Durable, custom-art faceplates to match your style.
• Rubberized Grip: Enhanced comfort and handling for marathon play.

Key Features

• Lightning-Fast Response: Micro switch triggers and shortened travel distance for competitive edge.
• Customized Feel: Adjustable triggers and thumbsticks let you tune for comfort and control.
• Premium Build: High-grade components and custom art finish for durability and style.
• Comfort: Mouse-like tactile switches reduce fatigue and improve resilience.

Compatibility & Notes

• Compatibility: Built on genuine PlayStation 5 DualSense controllers; works with PS5, PC, and supported cloud platforms (features vary).
• Swap Limit: Accepts up to 3 Controllers per swap order.
• Care: Wipe with a damp cloth; avoid harsh chemicals to maintain finish and performance.

Follow these easy steps to get your replacement controller and send back your old one:

1. Choose Your Controller

• Select a restored factory controller or upgrade to a custom controller.
• You can swap up to 3 controllers at once, whether they’re working or broken.

2. Submit Your Swap

• Add the controllers you want to send back to your cart.
• Upload a photo of each controller.
• Briefly describe any issues (if applicable).
  
• The system will automatically apply your Swap Credit to your order.

3. Receive Your Swap Box

• Your new controller ships immediately — no delays!
• Inside the box, you’ll find your new controller, a prepaid return shipping label, and a Swap Box to send us your old controllers.
  

4. Send Back Your Old Controllers

• Pack your controllers in the Swap Box.
• Attach the prepaid label.
• Drop it off with any shipping carrier.

That’s it!

Once we receive your controllers, your swap is complete, and you’re back in the game.

Swap Credit is our way of giving you instant value for your old controllers. Here's everything you need to know about how it works:

What Is Swap Credit?

Swap Credit is the amount you earn by trading in Xbox or PlayStation controllers. It’s applied instantly to your order as a discount toward restored or upgraded controllers.

How to Use Your Swap Credit

• Apply at Checkout — your Swap Credit appears instantly during the checkout process and is applied to your order total.
• Use Toward Any Controller: Your Swap Credit can be applied toward our standard restored controllers or any upgraded/custom controllers on our site.

How Values Are Determined

• Fair Market Value: We provide the highest possible credit amount for your controllers based on current market value.

Eligible Controllers

• Works or Broken: We accept both fully working and non-working controllers.
• Brands: Only original Xbox and PlayStation controllers (Microsoft and Sony brands) are accepted. No aftermarket, generic, or third-party controllers.

Condition Requirements

Controllers must meet certain conditions to qualify for Swap Credit:

• No Severe Damage: Controllers should not be smashed, cracked open, or physically destroyed.
• Complete Parts: All buttons, thumbsticks, and internal components should be present (even if broken).
• Authentic Brands Only: Only original Microsoft or Sony controllers qualify.

Swap Limits by Option

• Restored: Up to 2 controllers per swap.
• Players Upgrade: Up to 2 controllers per swap.
• Gamers Upgrade: Up to 3 controllers per swap.

How to Get Your Swap Credit

1. Send us photos and descriptions of your controllers when placing your swap order.
   
2. Complete your purchase and enjoy your new controller, with your Swap Credit being instantly deducted from the total!

That’s all there is to it! Swap your controllers, claim your credit, and stay in the game.

 

 

Getting a new controller and sending back your old one is fast and simple. Here’s how it works:

Step 1: We Ship You a Swap Box

After you place your order, we send you a Swap Box directly to your door. Inside, you'll find:

• Your restored or upgraded controller — ready to use immediately
• A prepaid return shipping label — at no extra cost
• Easy instructions on how to pack and send your controllers

Step 2: Pack & Send Your Old Controllers

• Place your controllers (up to 3) in the Swap Box.
• Attach the prepaid shipping label to the box.
• Drop it off with any carrier (USPS, FedEx, UPS, etc.).

Step 3: That's It! You’re Done!

Send back your controllers, enjoy your swapped controller, and get back to gaming — hassle free. We’ll handle everything from here.

 

To ensure a smooth and fair swapping process, please review our guidelines:

Condition Requirements

• No Damage: Controllers must not be smashed, cracked, or physically damaged beyond normal wear. Excessive damage may lead to a swap cancellation.
• Original Brands Only: We accept only genuine Xbox and PlayStation controllers — aftermarket or third-party controllers are not eligible.
• Complete Components: Controllers must include all parts — buttons, thumbsticks, internal components, and ports. Missing parts or pieces will disqualify the swap.

Send Back Your Controller

• Return controllers within 7 days of receiving the Swap Box.
• Use the prepaid return label included in the box.
• Controllers must meet condition requirements (see condition Requirements).
• Pack controllers securely to prevent damage during transit.
• Controllers sent late or outside the timeframe may be subject to charges.

Cancellation Policy

• If your controllers do not meet the above condition requirements, we reserve the right to cancel the swap.
• In such cases, you will be informed promptly, and the swap will not proceed until criteria are met.

By participating in our swap program, you agree to these conditions to ensure a fair experience for everyone.

60-Day Swap-Out Guarantee

At SwapStix, we’re confident in the quality of our controllers. That’s why we offer a 100% Free Swap-Out Guarantee for 60 days — so you can game without worries. Here’s what you get:

Free Swap Replacement

If your controller stops working for any reason during the guarantee period (as long as it’s not due to tampering or excessive damage), we will swap you out with a fully functional replacement — at no cost.

Simple & Stress-Free

No complicated claims or stress. Just contact us, and we’ll handle the rest. It’s a straightforward process to get you back in the game.

What’s Not Covered

•  Wear and Tear: Excessive use, damage, or wear beyond normal gaming use.
•  Tampering: Controllers that have been opened, modified, or altered in any way outside normal use.

How to Use Your Guarantee

1. Request a Swap-Out: Email us at support@swapstix.com with your order number and a brief description of the issue.
2. Return Shipping: We’ll send you a prepaid return shipping label — at no cost to you.
3. Receive Your Replacement: Once we receive and inspect your controller, we ship out a replacement controller immediately.

Enjoy peace of mind with our hassle-free 60-day guarantee. Swap, game, and keep playing!

Extend Your Coverage

For just $19.99, you can add an extra year of protection, extending your total coverage to 14 months. Enjoy peace of mind for longer — perfect for gamers who want complete confidence.

How to Use Your Guarantee

1. Request a Swap-Out: Email us at support@swapstix.com with your order number and a brief description of the issue.
2. Return Shipping: We’ll send you a prepaid return shipping label — at no cost to you.
3. Receive Your Replacement: Once we receive and inspect your controller, we ship out a replacement controller immediately.