Follow these easy steps to get your replacement controller and send back your old one:
1. Choose Your Controller
- Select a restored factory controller or upgrade to a custom controller.
- You can swap up to 3 controllers at once, whether they’re working or broken.
2. Submit Your Swap
- Add the controllers you want to send back to your cart.
- Upload a photo of each controller.
- Briefly describe any issues (if applicable).
- The system will automatically apply your Swap Credit to your order.
3. Receive Your Swap Box
- Your new controller ships immediately — no delays!
- Inside the box, you’ll find your new controller, a prepaid return shipping label, and a Swap Box to send us your old controllers.
4. Send Back Your Old Controllers
- Pack your controllers in the Swap Box.
- Attach the prepaid label.
- Drop it off with any shipping carrier.
That’s it!
Once we receive your controllers, your swap is complete, and you’re back in the game.