Getting a new controller and sending back your old one is fast and simple. Here’s how it works:
Step 1: We Ship You a Swap Box
After you place your order, we send you a Swap Box directly to your door. Inside, you'll find:
- Your restored or upgraded controller — ready to use immediately
- A prepaid return shipping label — at no extra cost
- Easy instructions on how to pack and send your controllers
Step 2: Pack & Send Your Old Controllers
- Place your controllers (up to 3) in the Swap Box.
- Attach the prepaid shipping label to the box.
- Drop it off with any carrier (USPS, FedEx, UPS, etc.).
Step 3: That's It! You’re Done!
Send back your controllers, enjoy your swapped controller, and get back to gaming — hassle free. We’ll handle everything from here.