We're here to help! Whether you have questions about your order, need assistance with a warranty claim, or just want to say hi, we’re happy to hear from you.
How to Reach Us
Email:
Send us an email anytime at support@swapstix.com. We typically respond within 1 business day.
Customer Support Hours:
Monday to Friday, 8:00 AM – 5:00 PM Pacific Time
Phone:
Currently, we do not offer phone support. The quickest way to reach us is via email.
Mailing Address:
Swap Stix LLC
14017 NE Beech St
Portland, OR 97230
Please note: We do not process returns or exchanges via mail. All warranty and support inquiries should be directed to email.
Need Help Quickly?
Visit our FAQ page for quick answers to common questions about swaps, warranties, shipping, and more.
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We’re committed to providing the best service possible. Your gaming experience is our priority!