Playstation 5 PS5 (STARLIGHT BLUE) DualSense Controller -Restored
Controller Details
Factory Features
Factory Features
PS5 Factory OEM
Built for immersion and control. The PS5 DualSense features adaptive triggers, advanced haptics, a built‑in mic, and refined ergonomics — designed for long sessions and reactive gameplay. Works best on PS5; compatible with PC and mobile (feature availability varies).
Key Features
- Adaptive Triggers: Dynamic resistance for realistic weapon pulls, brake feel, and in‑game feedback.
- Advanced Haptics: High‑definition vibration that delivers nuanced in‑game sensations.
- Built‑In Microphone & Headset Jack: Talk without a headset or plug one in for private chat.
- Touchpad & Motion: Touchpad input and gyro motion give extra control options.
- Comfort Fit: Sculpted shape and balanced weight for marathon sessions.
- Low‑Latency Wireless: Optimized wireless for responsive play on PS5 and compatible devices.
- USB‑C Charging & Wired Play: Charge and play via USB‑C (cable sold separately).
- Durable Controls: Quality face buttons, triggers, and thumbsticks built to last.
Quick Specs
- Connectivity: Bluetooth + PS5 wireless; USB‑C wired support
- Power: Built‑in rechargeable battery (USB‑C charge)
- Buttons: Adaptive triggers, clickable thumbsticks, touchpad, Create button, options, face buttons, gyro/motion sensors, built‑in mic, headset jack
- Compatibility: PS5 (full features), PS4 (limited support), Windows 10/11 (partial support), Android (basic input), cloud gaming platforms (features vary)
Simple setup
- PS5: Press the pair button on the controller and the console; follow on‑screen prompts.
- Bluetooth: Open your device’s Bluetooth settings, hold the controller’s pair button until it blinks, then select it.
- Wired: Connect a USB‑C cable between the controller and your device (cable sold separately).
25-Point Restore Process
25-Point Restore Process
We are dedicated to returning all controllers to top condition through a meticulous 25-point restoration process. Our expert repairs, thorough cleaning, and detailed inspections improve performance, extend lifespan, and ensure your device feels responsive and smooth every time you pick it up.
External Inspection
- External Damage: Assess the faceplate, back cover, and buttons for cracks or physical damage.
- Button & Stick Responsiveness: Test all buttons and analog sticks for response and drift.
- Port Integrity: Ensure USB-C and other ports are clean, intact, and functional.
- Trigger Response: Check adaptive triggers for proper response and signs of malfunction.
- Shell Condition: Inspect for heavy scratches, cracks, or other shell damage.
Internal Cleaning & Inspection
- Careful Opening: Use precision tools to open the controller without damaging internal parts.
- Dust Removal: Clean dust from inside the controller with compressed air and soft brushes.
- Contact & Sensor Cleaning: Wipe contacts, sensors, and circuit boards with isopropyl alcohol.
- Cable & Connection Check: Inspect all internal cables and connections for wear or looseness.
- Battery Inspection: Check internal batteries for capacity, charging ability, and overall health.
- Battery Compartment: Clean and clear the battery compartment to ensure good contact.
Repairs & Replacements
- Battery Replacement: Swap in a tested, fresh battery if charging or capacity is poor.
- Analog Stick Replacement: Fix drifting or loose sticks with OEM replacement joysticks.
- Button Sheet Replacement: Install new conductive sheets for unresponsive or sticky buttons.
- Trigger & Spring Replacement: Replace springs or internal trigger parts if triggers are loose or unresponsive.
- Internal Component Check: Inspect and replace faulty internal parts, springs, or mechanisms as needed.
Reassembly & Finish
- Proper Reassembly: Secure all screws, cables, and contacts during reassembly.
- Shell Finish: Clean and polish the shell for a like-new appearance.
- Shell Replacement: Swap or refurbish shells if heavily scratched or damaged.
- Overall Inspection: Check for any remaining issues, loose components, or misalignments.
Performance & Final Checks
- Button & D‑pad Calibration: Verify all buttons and D‑pad register inputs properly.
- Stick Calibration: Use calibration tools to ensure smooth, drift-free movement.
- Vibration & Trigger Test: Confirm vibration and adaptive trigger responses in a game.
- Connectivity Test: Pair via Bluetooth and USB-C to ensure stable connection and charging.
- Audio & Microphone Check: Test headset audio and microphone operation for quality.
We stand behind every controller we restore, using a comprehensive 25-point process to ensure top performance. Count on us for a controller that’s dependable, smooth, and built to last through all your gaming sessions.
Swapping
How to Swap
How to Swap
Follow these easy steps to get your replacement controller and send back your old one:
1. Choose Your Controller
- Select a restored factory controller or upgrade to a custom controller.
- You can swap up to 3 controllers at once, whether they’re working or broken.
2. Submit Your Swap
- Add the controllers you want to send back to your cart.
- Upload a photo of each controller.
- Briefly describe any issues (if applicable).
- The system will automatically apply your Swap Credit to your order.
3. Receive Your Swap Box
- Your new controller ships immediately — no delays!
- Inside the box, you’ll find your new controller, a prepaid return shipping label, and a Swap Box to send us your old controllers.
4. Send Back Your Old Controllers
- Pack your controllers in the Swap Box.
- Attach the prepaid label.
- Drop it off with any shipping carrier.
That’s it!
Once we receive your controllers, your swap is complete, and you’re back in the game.
Swap Credits
Swap Credits
Swap Credit is our way of giving you instant value for your old controllers. Here's everything you need to know about how it works:
What Is Swap Credit?
Swap Credit is the amount you earn by trading in Xbox or PlayStation controllers. It’s applied instantly to your order as a discount toward restored or upgraded controllers.
How to Use Your Swap Credit
- Apply at Checkout — your Swap Credit appears instantly during the checkout process and is applied to your order total.
- Use Toward Any Controller: Your Swap Credit can be applied toward our standard restored controllers or any upgraded/custom controllers on our site.
How Values Are Determined
- Fair Market Value: We provide the highest possible credit amount for your controllers based on current market value.
Eligible Controllers
- Works or Broken: We accept both fully working and non-working controllers.
- Brands: Only original Xbox and PlayStation controllers (Microsoft and Sony brands) are accepted. No aftermarket, generic, or third-party controllers.
Condition Requirements
Controllers must meet certain conditions to qualify for Swap Credit:
- No Severe Damage: Controllers should not be smashed, cracked open, or physically destroyed.
- Complete Parts: All buttons, thumbsticks, and internal components should be present (even if broken).
- Authentic Brands Only: Only original Microsoft or Sony controllers qualify.
Swap Limits by Option
- Restored: Up to 2 controllers per swap.
- Players Upgrade: Up to 2 controllers per swap.
- Gamers Upgrade: Up to 3 controllers per swap.
How to Get Your Swap Credit
- Send us photos and descriptions of your controllers when placing your swap order.
- Complete your purchase and enjoy your new controller, with your Swap Credit being instantly deducted from the total!
That’s all there is to it! Swap your controllers, claim your credit, and stay in the game.
Swap Box Shipping
Swap Box Shipping
Getting a new controller and sending back your old one is fast and simple. Here’s how it works:
Step 1: We Ship You a Swap Box
After you place your order, we send you a Swap Box directly to your door. Inside, you'll find:
- Your restored or upgraded controller — ready to use immediately
- A prepaid return shipping label — at no extra cost
- Easy instructions on how to pack and send your controllers
Step 2: Pack & Send Your Old Controllers
- Place your controllers (up to 3) in the Swap Box.
- Attach the prepaid shipping label to the box.
- Drop it off with any carrier (USPS, FedEx, UPS, etc.).
Step 3: That's It! You’re Done!
Send back your controllers, enjoy your swapped controller, and get back to gaming — hassle free. We’ll handle everything from here.
Swapping Rules
Swapping Rules
To ensure a smooth and fair swapping process, please review our guidelines:
Condition Requirements
- No Damage: Controllers must not be smashed, cracked, or physically damaged beyond normal wear. Excessive damage may lead to a swap cancellation.
- Original Brands Only: We accept only genuine Xbox and PlayStation controllers — aftermarket or third-party controllers are not eligible.
- Complete Components: Controllers must include all parts — buttons, thumbsticks, internal components, and ports. Missing parts or pieces will disqualify the swap.
Send Back Your Controller
- Return controllers within 7 days of receiving the Swap Box.
- Use the prepaid return label included in the box.
- Controllers must meet condition requirements (see condition Requirements).
- Pack controllers securely to prevent damage during transit.
- Controllers sent late or outside the timeframe may be subject to charges.
Cancellation Policy
- If your controllers do not meet the above condition requirements, we reserve the right to cancel the swap.
- In such cases, you will be informed promptly, and the swap will not proceed until criteria are met.
By participating in our swap program, you agree to these conditions to ensure a fair experience for everyone.
Guarantees
60-Day Swap-Out Guarantee
60-Day Swap-Out Guarantee
At SwapStix, we’re confident in the quality of our controllers. That’s why we offer a 100% Free Swap-Out Guarantee for 60 days — so you can game without worries. Here’s what you get:
Free Swap Replacement
If your controller stops working for any reason during the guarantee period (as long as it’s not due to tampering or excessive damage), we will swap you out with a fully functional replacement — at no cost.
Simple & Stress-Free
No complicated claims or stress. Just contact us, and we’ll handle the rest. It’s a straightforward process to get you back in the game.
What’s Not Covered
- Wear and Tear: Excessive use, damage, or wear beyond normal gaming use.
- Tampering: Controllers that have been opened, modified, or altered in any way outside normal use.
Extend Your Coverage
For just $19.99, you can add an extra year of protection, extending your total coverage to 14 months. Enjoy peace of mind for longer — perfect for gamers who want complete confidence.
How to Use Your Guarantee
-
Request a Swap-Out: Email us at support@swapstix.com with your order number and a brief description of the issue.
-
Return Shipping: We’ll send you a prepaid return shipping label — at no cost to you.
-
Receive Your Replacement: Once we receive and inspect your controller, we ship out a replacement controller immediately.
Enjoy peace of mind with our hassle-free 60-day guarantee. Swap, game, and keep playing!
1-Year Extended Swap-Out Guarantee
1-Year Extended Swap-Out Guarantee
At SwapStix, we’re confident in the quality of our controllers. That’s why we offer a 100% Free Swap-Out Guarantee for 60 days — so you can game without worries. Here’s what you get:
Free Swap Replacement
If your controller stops working for any reason during the guarantee period (as long as it’s not due to tampering or excessive damage), we will swap you out with a fully functional replacement — at no cost.
Simple & Stress-Free
No complicated claims or stress. Just contact us, and we’ll handle the rest. It’s a straightforward process to get you back in the game.
What’s Not Covered
- Wear and Tear: Excessive use, damage, or wear beyond normal gaming use.
- Tampering: Controllers that have been opened, modified, or altered in any way outside normal use.
Extend Your Coverage
For just $19.99, you can add an extra year of protection, extending your total coverage to 14 months. Enjoy peace of mind for longer — perfect for gamers who want complete confidence.
How to Use Your Guarantee
-
Request a Swap-Out: Email us at support@swapstix.com with your order number and a brief description of the issue.
-
Return Shipping: We’ll send you a prepaid return shipping label — at no cost to you.
-
Receive Your Replacement: Once we receive and inspect your controller, we ship out a replacement controller immediately.
Enjoy peace of mind with our hassle-free 60-day guarantee. Swap, game, and keep playing!
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
HAVE QUESTIONS?
Visit the FAQ page for answers to all your questions.