Playstation 5 PS5 (BLACK ICE) DualSense Custom Upgraded Controller

DualSense® Wireless Controller

• Design Framework – Designed to bring gaming worlds to life, the DualSense® wireless controller delivers advanced haptics, adaptive triggers, and intuitive controls for a deeply immersive experience.

Haptic Feedback – Feel Every Action

• Realistic Sensations – Dual actuators replace traditional rumble motors for precise, tactile feedback.
• Enhanced Immersion – Experience the impact of in-game actions, from subtle environmental textures to the powerful recoil of different weapons.

Adaptive Triggers – Dynamic Resistance for True-to-Life Control

• Responsive Tension – Feel the resistance change as you draw a bowstring, accelerate a vehicle, or fire a weapon.
• Enhanced Realism – Every action becomes more lifelike, creating deeper engagement in your gameplay.

Built-In Microphone & Headset Jack – Seamless Communication

• Instant Voice Chat – Talk with friends using the built-in microphone or connect a headset via the 3.5mm jack.
• Quick Mute Function – Easily toggle voice capture on and off with the dedicated mute button.

Create Button – Share Your Greatest Gaming Moments

• Record & Stream – Capture your best plays and broadcast them effortlessly.
• Next-Gen Sharing – An evolution of the SHARE button, the Create button offers expanded content creation options.

Enhanced PC Gaming – Deeper Immersion Beyond the Console

• Advanced Haptic & Trigger Support – Many PlayStation-published PC games now feature full DualSense® integration for more lifelike gameplay.

Built-In Battery – Play & Charge with USB-C

• Effortless Charging – Stay powered up with a USB Type-C® cable for extended gaming sessions.

Integrated Speaker – Next-Level In-Game Audio

• Enhanced Sound Effects – Select games utilize the built-in speaker for a more immersive audio experience.

Motion Sensor – Intuitive Motion Control

• Precision Tracking – The built-in accelerometer and gyroscope enable motion-based gameplay for supported titles.

Unleash the full power of PlayStation gaming with a controller that delivers unparalleled immersion, precision, and comfort.

Factory OEM PlayStation 5 Controller

• Original Build – Built from an original OEM PlayStation 5 controller, this upgraded design maintains trusted performance while adding premium enhancements.

Rubberized Grip – Enhanced Comfort

• Improved Handling – Features a rubberized grip for better comfort and handling during extended gaming sessions.

Customized Components

• Enhanced Design – The faceplate, back cover, and buttons have been customized for improved durability, comfort, and style.

Custom Art Faceplate – Unique Style & Lasting Durability

• Personalized Design – Custom-designed faceplates add personality and a premium look.
• Material Quality – Made from high-quality, non-toxic materials, offering superior durability over standard solid-color controllers.
• Texture Maintenance – Designed to maintain the original PlayStation controller texture and ergonomics.

Includes the original OEM controller with custom components for enhanced durability and style.

Clicky Rapid Fire Triggers

• Improved Button Functionality – The Light Version Whole Clicky enhances the shoulder and face buttons for better responsiveness and accuracy, eliminating the previous soft and weak feel.
• Shortened Response – Mouse-click triggers provide shortened response times for rapid, precise actions, allowing for a quicker reaction in gameplay.
• Fast Reaction – Built-in micro switches for L2/R2 triggers and soft silicone tactile switches for L1/R1 buttons enable quicker firing and save valuable time in fast-paced FPS or shooter games.
• Adjustability – Adjust trigger settings to suit your playstyle for enhanced control.
• Mouse-Like Feel – The hard silicone tactile switches for the face buttons improve resilience, providing a mouse-click sensation that prevents fatigue during long gaming sessions.
• Reduced Activation Distance – L1/R1 buttons can be triggered with just a 0.5mm press, while L2/R2 travel distance is shortened by over 3.5 times, allowing gentle 2mm presses for faster shooting.

Adjustable Thumbsticks – Customizable Control

• Height Adjustment – Thumbsticks can be adjusted for optimal height, improving comfort and precision.
• Personalized Feel – Customize the feel of your gameplay for better control in various gaming scenarios.

Includes Players Upgrade features like the custom art faceplate, plus rapid response triggers, ergonomic buttons, and adjustable thumbsticks for improved control

Eligible Controllers

• Working or Broken – We accept both fully functional and non-working controllers.
• Major Brands Only – Only Xbox and PlayStation brand controllers are accepted.

Swap Limits by Upgrade Option

• Restored – Up to 2 controllers per swap.
• Players Upgrade – Up to 2 controllers per swap.
• Gamers Upgrade – Up to 3 controllers per swap.

Condition Requirements

• No Severe Damage – Controllers must not be smashed, cracked open, or physically destroyed.
• Authentic Brands Only – We do not accept aftermarket, generic, or third-party controllers. Only original Microsoft or Sony brand controllers are eligible.
• Complete Components – Controllers must include all buttons, thumbsticks, and internal parts (even if broken).

Swap Credit Value

• Credits Applied at Checkout – Swap credits are applied to your order at the time of checkout once your swap is approved.
• Fair Swap Values – We offer the highest possible credit amounts for your swaps, regardless of whether your controllers are working or broken.
• Use Toward Any Custom Controller – Apply your credits toward any upgraded or custom-built controller on our site.

How the Swap Box & Shipping Works

• Simple & Free Swapping – Swapping your controller is straightforward. We’ll send you a Swap Box with your new controller and a prepaid return shipping label for sending your swap back.

The Swap Box Includes

• Your new controller (restored or upgraded)
• A prepaid return shipping label
• Simple instructions for sending back your swap

Free & Fast Shipping

• Free Shipping Both Ways – No cost to send or return swaps.
• Ships Within 72 Hours – We process and ship all swaps within three business days.
• Tracking Information – You’ll receive tracking information for both your Swap Box and your return.

How to Return Your Swaps

• Pack Your Controllers – Put your old controller(s) in the Swap Box (up to three per swap).
• Attach Return Label – Stick the prepaid return label included in the box.
• Drop Off – Drop it off at any USPS, UPS, or FedEx location.
• Return Window – You have seven days to send your old controller back. If we don’t receive it, you may be charged.

120-Day Swap-Out Guarantee – Hassle Free Protection

• Quality Assurance – We stand behind the quality of our controllers, offering a 100% Free Swap-Out Guarantee for 120 days. Game with confidence knowing your controller is covered.

Swap-Out Agreement – Worry Free Replacements

• Free Replacement – If your controller stops working for any reason, we’ll replace it with a free swap-out.
• Simple Process – No complicated claims—just a simple exchange for a fully functional replacement.

What’s Not Covered

• Wear and Tear – Excessive wear and tear or damage beyond normal use.
• Tampering – Controllers that have been opened, tampered with, or altered in any way.

Added Coverage

• Extended Guarantee – For $19.99, you can extend the free four-month guarantee for an extra year, totaling 16 months of coverage.

How to Use Your Guarantee

• Request a Swap-Out – Email info@swapstix.com to request a swap-out.
• Return Shipping – We’ll send you a return shipping label at no cost.
• Replacement Process – Once received and inspected, we’ll send you a replacement controller right away.

Enjoy peace of mind with our 120-day hassle free guarantee!